FCP Euro Lifetime Replacement Guarantee Update
source: FCP Euro, photo: George Achorn
FCP Euro set a standard in the industry when they introduced the Lifetime Replacement Guarantee. Simply put, the guarantee assures every part you buy from FCP Euro is guaranteed for as long as you own your car. If that part fails or wears out, FCP Euro replaces it for full credit…even used oil. It’s a highly popular choice amongst people who work on their own car, or when the focus is on wear and tear items. Now, beginning November 1st, FCP Euro will be fine tuning the guarantee in order to make sure it is viable to continue long into the future. Below is the statement from Scott Drozd, CEO of FCP Euro detailing the changes:
These updates will be going into effect on 11/01/2022:
- All Lifetime Replacement Guarantee refunds will be issued as store credit
- On orders placed before 11/01/2022, the original Lifetime Replacement Guarantee policy will still be in effect. Those returns will default to credit but can be converted to cash refunds on request by emailing service@fcpeuro.com
- Refunds will be for the price of the original part purchased
- Example 1: You purchased brake pads for $50.00 in 2020. Those same brake pads now cost $55.00. You will be credited $50 at the time of completion.
- Example 2: You purchased an oil change kit for $60.00 in 2020. That same oil change kit now costs $48.00. You will be credited $60 at the time of completion.
As we grow, we’re rapidly increasing the number of parts we stock. Not only does this allow you to receive your parts faster than ever, but we’re also able to offer you the most competitive prices possible.
In addition to these small updates to the policy, we will be implementing changes in how the program is monitored and how future updates are addressed to continue to maintain its availability. If you regularly follow the guidelines on lifetime.fcpeuro.com, the process should remain similar for you.
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